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HR & Operations Coordinator

Job Summary

Day One seeks energetic and detail-oriented applicants to join our Administration Team as HR & Operations Coordinator. This position works in collaboration and reports to the Director of Finance and Administration to oversee operations, finance and human resources. We’re seeking a team member who understands how effective social justice work is served by attention to detail, time management and organization! The ideal candidate will also excel at managing multiple priorities while taking initiative and proactively forecasting needs.

Day One’s Administration Team (The A-Team) implements inclusive and equitable practices to ensure financial stability, run efficient operations and creatively improve office culture in order to push forward Day One’s mission.

Day One Overview

Since 2003, Day One has devoted its full resources to preventing intimate partner violence (IPV) among young people. Day One partners with New York City youth to end IPV through a combination of preventive and direct services. Our multi-disciplinary approach brings together a highly collaborative staff with expertise in legal, social service and education service provision. Serving New York City youth up to 24 years of age, our Direct Services Program provides direct legal representation, advice and information, individual and group counseling and case management services to survivors.

Day One is a growing and vibrant organization that is fully committed to continuing its work to support young people. This position will serve as the primary point person for all staff persons in their access to supplies, technology and office resources.

Day One recognizes that anti-violence work is emotionally demanding and professionally complex. We strive to create an office culture that invests in the wellness of staff and leads to employee sustainability. Office policies are designed to promote healthful practices and establish a supportive and collaborative environment for and among staff.

Responsibilities include, but are not limited to:

Human Resources

●      Co-design and co-facilitate all employee, intern and volunteer orientations and onboarding processes

●      Assist with onboarding new employees and ensure their payroll, benefits, workspace and technology needs are addressed

●      Offboard employees, interns and volunteers from all platforms and conduct exit interviews

●      Assist in the administration of staff hiring, including job postings 

●      Supervise and recruit finance and human resources & operations interns

●      Develop all content for monthly internal newsletter to keep staff updated with Administration-specific news

●      Assist with the facilitation of Day One’s 401(k) plan

●      Coordinate biweekly payroll administration

●      Maintaining HR data systems

●      Maintain staff records and ensure their security

Operations and Office Management

●      Provide HR, administration and finance,  support to the Director of Finance and Administration

●      Order supplies for the office and programs, and generally maintain the office space

●      Coordinate scheduling and execution of staff meetings

●      Maintain proper documentation for interns, volunteers, consultants, contractors and all funders

●      Assist in developing written protocols for office operations

●      Liaise with building management and manage facility operations, including coordinating key access, identifying and reporting issues in both private and public spaces and overseeing office renovations

●      Support staff with any related issues or questions that may arise

●      Act as Office Manager by fielding phone calls on main line; responding to queries from clients and directing calls; organizing, reviewing and distributing mail to staff; shipping and receiving items; and maintaining relationships with vendors

●      Help create and maintain a diverse, equitable and inclusive workplace and learning environment and commit to principles against racism and combating gender inequality

Finance

●      Manage payment of bills, including receiving and processing invoices, creating and sending invoices and managing accounts payable and receivable

●      Manage all organizational credit card purchases and reconciliation process

●      Assist with annual audit

Qualifications

The ideal candidate will have prior experience providing support and operational assistance in an office setting. The ability to take initiative, coordinate with others and follow through in a dynamic and highly confidential environment is a must. Excellent organizational ability in meeting deadlines, setting priorities, maintaining accuracy in details and working in a cooperative but self-directed manner are also critical. Strong oral and written communication skills are required, and proficiency with MS Office applications is essential.

●      BA/BS or equivalent work experience

●      Enthusiasm for Day One’s mission and an ability to think outside the box

●      Commitment to the empowerment of young people

●      Ability to work independently and in a collaborative setting

●      Exceptional written, verbal and organizational skills

●      Excellent judgment, attention to detail and time management skills

●      Experience with Word, Excel and database systems 

●      Experience with Expensify, FundEZ and TSheets a plus

●      Visual creativity a plus

Salary and Benefits

Salary is competitive and dependent on experience. Day One offers a benefits package that includes health, dental, vision, 401k with match, life insurance, flexible spending accounts and generous vacation.

Day One does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We are genuinely committed to these principles of equity and inclusion, which are core to our organizational culture and our approach to service. To truly make a difference, we must ensure that our staff, partners, volunteers and supporters reflect the communities in which we work.

Application Process

Please send a resume and a cover letter, including your gender pronouns, along with salary requirements, to Heather Escalona, Operations Coordinator, at hescalona@dayoneny.org. All applications should be  cc’d to Laurie Lessage, Director of Finance and Administration, at llessage@dayoneny.org. Please include HR & Operations Coordinator in the subject line. We regret that only applicants considered for the position will be contacted by Day One.


YOUTH EDUCATOR

Job Summary

Day One seeks an energetic and creative candidate to facilitate its Community Education Program primarily in high schools, colleges and youth-serving programs. The Youth Educator will conduct community outreach and participate in the delivery of preventive and informative workshops to end intimate partner violence (IPV) among youth and link young people already experiencing such violence to direct assistance.

Day One Overview

Since 2003, Day One has been the only organization in New York devoting its full resources to preventing intimate partner violence (IPV) among young people. Day One partners with youth to end dating abuse and domestic violence through community education, supportive services, legal advocacy and leadership development. Our multi-disciplinary approach brings together a highly collaborative staff with expertise in legal, social service and education service provision. Serving New York City youth up to 24 years of age, our Direct Services Program provides direct legal representation, advice and information, individual and group counseling and case management services to clients. Through the Community Education Program, Day One educates young people in schools and youth programs about IPV, consent, and healthy relationships, and trains professionals and parents to support teens experiencing abuse. Our Youth Voices Network is a group of young survivors who conduct awareness and advocacy projects, sharing their stories to promote healing and prevention.

Day One recognizes that anti-violence work is emotionally demanding and professionally complex. We strive to create an office culture that invests in the wellness of staff and leads to employee sustainability. Office policies are designed to promote healthful practices and establish a supportive and collaborative environment for and among staff.

Responsibilities of Youth Educator

  • Conduct community outreach and awareness activities at locations (including schools, community gatherings, health fairs for example) throughout New York City
  • Teach a healthy relationships curriculum addressing dating abuse, domestic violence and the law, sexual assault/consent and coercion to youth ages 24 and under, caregivers, and professionals working with youth
  • Coordinate scheduling and invoicing for the Community Education Program
  • Assist in the development of materials and workshops for use in Community Education Program and other programs as needed
  • Work with Day One staff to determine program direction and expansion, including participating in strategic planning and program evaluation activities
  • Represent Day One at community-based events, panels and conferences
  • Participate in community meetings on behalf of Day One
  • Management of Know Your Rights Guides including order tracking, filling orders, and shipping
  • Assist in tracking program data through maintenance of databases and measurement tools
  • Assist with supervision of interns and volunteers as appropriate
  • Maintain a flexible schedule, allowing for early morning, evening or occasional weekend workshops or presentations
  • Willingness to conduct frequent travel throughout the five boroughs
  • Collaborate with Day One staff to take on other related duties as assigned

Qualifications

  • Bachelor’s Degree or minimum of 3 years of experience teaching/training youth
  • Bilingual preferred
  • Facility working with diverse groups of youth, including lesbian, gay, bisexual and transgender youth, immigrant youth, youth in care, and/or low-income communities
  • Training/teaching experience strongly preferred
  • Commitment to the empowerment of young people
  • Ability to work independently and in a collaborative setting
  • Exceptional written, verbal and organizational skills
  • Interest in working in a medium nonprofit setting to support a growing organization
  • Excellent judgment, attention to detail and time management skills
  • Experience with Word and Excel and database systems preferred

Salary and Benefits

Salary is competitive and dependent on experience.  Day One offers a benefits package that includes health, dental and vision insurance; flexible spending accounts; a 401k retirement plan with match; and generous vacation.

To Apply:  Please send by email a resume and a cover letter, including gender pronouns, to Caitlin Prior, Training Supervisor and Staff Attorney, at cprior@dayoneny.org.  We regret that only applicants considered for the position will be contacted by Day One.

Day One does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We are genuinely committed to these principles of equity and inclusion, which are core to our organizational culture and our approach to service. To truly make a difference, we must ensure that our staff, partners, volunteers and supporters reflect the communities in which we work.

Deadline:   April 27, 2018


CASE MANAGER

Job Summary
Day One seeks a highly motivated and organized individual to provide direct services to survivors of Intimate Partner Violence (IPV). Case management responsibilities include safety planning, advocacy and support to clients in navigating resources and connecting to services. This position will work closely with direct services staff and will report to the Senior Staff Social Worker.

Day One Overview

Since 2003, Day One has devoted its full resources to preventing intimate partner violence (IPV) among young people. Day One partners with New York City youth to end IPV through a combination of preventive and direct services. Our multi-disciplinary approach brings together a highly collaborative staff with expertise in legal, social service and education service provision. Serving New York City youth up to 24 years of age, our Direct Services Program provides direct legal representation, advice and information, individual and group counseling and case management services to survivors.

Day One is a growing and vibrant organization that is fully committed to continuing its work to support young people. This position will serve as the primary point person for supporting clients in their access to resources and addressing their case management needs.  The Case Manager will also offer outreach and administrative support to our Direct Services team.

Day One recognizes that anti-violence work is emotionally demanding and professionally complex. We strive to create an office culture that invests in the wellness of staff and leads to employee sustainability. Office policies are designed to promote healthful practices and establish a supportive and collaborative environment for and among staff.

Responsibilities include, but are not limited to:

  • Conduct full intakes and assessment for clients, which include safety assessment and crisis intervention
  • Provide information and complete applications for OVS victim compensation
  • Provide housing assistance which can include shelter advocacy, housing applications and/or other supportive services around permanency
  • Provide advocacy with institutions, which can include, but are not limited to, the courts, NYPD, HRA, the Administration for Children’s Services, DOE and other community based programs and institutions
  • Provide accompaniment to important appointments that can include court appearances, HRA certification and NYCHA eligibility interviews
  • Remain aware of trends and policy changes which can impact client access to resources
  • Maintain client confidentiality
  • Maintain well organized client case files and electronic data entry
  • Contribute to conversations related to program growth, strategy and evaluation
  • Help create and maintain a diverse, equitable and inclusive workplace and learning environment and commit to principles against racism and combating gender inequality

Requirements & Qualifications:

  • Bachelor's degree, preferably in liberal arts or the social sciences and/or 3+ years of equivalent experience
  • Bilingual in Spanish required
  • Enthusiasm for Day One’s mission and an ability to think outside the box
  • Exceptional written, verbal and organizational skills
  • Excellent judgment, attention to detail and time management skills
  • Experience with Microsoft Office, data management systems and Salesforce a plus
  • Ability to work creatively in independent and collaborative settings

Salary and Benefits

Salary is competitive and dependent on experience. Day One offers a benefits package that includes health, dental, vision, 401k with match, life insurance, flexible spending accounts and generous vacation.

Application Process

Please send a resume and a cover letter, including your gender pronouns, to Natalie Rentas, Senior Social Worker, at nrentas@dayoneny.org with the title Case Manager in the subject line. We regret that only applicants considered for the position will be contacted by Day One.

Day One does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We are genuinely committed to these principles of equity and inclusion, which are core to our organizational culture and our approach to service. To truly make a difference, we must ensure that our staff, partners, volunteers and supporters reflect the communities in which we work.

Deadline:   April 27, 2018