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Program Assistant

Job Summary

Day One seeks a highly organized and tech savvy individual to provide primary support for a webinar development project, as well as general support to our Community Education team. This position is an entry-level office position and reports to the Director of Social Services and Training.

Day One Overview

Since 2003, Day One has devoted its full resources to preventing intimate partner violence (IPV) among young people. Day One partners with New York City youth to end IPV through a combination of preventive and direct services. Our multi-disciplinary approach brings together a highly collaborative staff with expertise in legal, social service and education service provision. Serving New York City youth up to 24 years of age, our Direct Services Program provides direct legal representation, advice and information, individual and group counseling and case management services to survivors. Through the Community Education Program, Day One educates young people about IPV, healthy relationships, consent, etc as well as trains professionals to support teens experiencing abuse.

Day One is a growing and vibrant organization. This year, Day One plans to expand our menu of training options to include a series of webinars. This position will serve as the primary point person for overseeing all aspects of this expansion. The Program Assistant will also offer outreach and administrative support to our Community Education team.

Day One recognizes that anti-violence work is emotionally demanding and professionally complex. We strive to create an office culture that invests in the wellness of staff and leads to employee sustainability. Office policies are designed to promote healthful practices and establish a supportive and collaborative environment for and among staff.

Responsibilities of Program Assistant

• Create and implement project plan for webinar series development

• Manage all aspects of the webinar series development, including researching and purchasing equipment, coordinating with team of staff and consultants as necessary, recording and editing content, and creating and implementing a distribution plan

• Attend all team meetings, and take notes, follow up with staff on action items

• Create timeline and monitor progress to ensure project stays on schedule

• Coordinate and conduct scheduling of workshops and outreach; manage partnerships

• Provide the training team with administrative support, including responding to calls and emails, scheduling workshops, data entry, record maintenance, etc.

• Receive orders, pack, and ship Know Your Rights Guides

• Develop outreach strategy and materials in collaboration with team

• Contribute to conversations related to program growth, strategy, and evaluation

• Help create and maintain a diverse, equitable and inclusive workplace and learning environment, and commit to principles against racism and combating gender inequality


• Enthusiasm for Day One’s mission and an ability to think outside the box

• Exceptional written, verbal and organizational skills

• Excellent judgment, attention to detail and time management skills

• Experience with Microsoft Office, data management systems and Salesforce a plus

• Tech savvy, ability to troubleshoot and navigate various online platforms and programs such as Adobe, Canva, Squarespace, etc.

• Knowledge of various webinar platforms, or willingness to learn

• Experience with filming and editing video for online content, or willingness to learn

• Ability to work creatively in independent and collaborative settings

Salary and Benefits

Salary is competitive and dependent on experience. Day One offers a benefits package that includes health, dental, vision, 401k with match, life insurance, flexible spending accounts and generous vacation.

Application Process

Please send a resume and a cover letter, including your gender pronouns, to Michele Paolella, Director of Social Services and Training, at with Program Assistant in the subject line. We regret that only applicants considered for the position will be contacted by Day One.

Day One does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We are genuinely committed to these principles of equity and inclusion, which are core to our organizational culture and our approach to service. To truly make a difference, we must ensure that our staff, partners, volunteers and supporters reflect the communities in which we work.